The work
You will spend most of your time producing two things: realistic commercial-lines scenarios and the reference answers that define what "correct" looks like. A scenario might be a middle-market manufacturer with a new fabrication line and an untouched property schedule, a contractor facing additional-insured and wrap-up requirements on a new project, or a national account weighing a large-deductible program against a guaranteed-cost renewal. Alongside the fact pattern you build the deliverable an experienced broker would actually produce — a coverage comparison, an exposure summary, a renewal strategy, a proposal analysis, a client recommendation memo — and then grade model attempts against a rubric covering accuracy, completeness, client suitability, and practical usefulness.
The interesting part is the failure analysis. Models tend to miss material exposures, recommend coverage that is technically real but unsuitable for the account, blur the line between what a broker advises and what a carrier underwrites or adjusts, and ignore constraints stated in the fact pattern — budget, incumbent relationships, contractual insurance requirements, loss history. Your written feedback has to name the specific error and explain why it matters to the client, not simply mark the answer wrong.
What the screen looks for
- Verifiable brokerage experience. 2+ years in brokerage, placement, production, risk advisory, or account management, with a segment you can speak to concretely: small business, middle market, large/national accounts, or specialty risks.
- Process fluency. Submissions, quotes, binders, endorsements, policy comparisons, coverage gap analysis, renewal marketing, and broker–carrier–client communication.
- Role boundaries. A clean articulation of the broker's advisory and disclosure obligations versus carrier underwriting and claims authority.
- Writing quality. Client-ready prose with precise coverage language. Vague or jargon-heavy answers fail the calibration bar quickly.
Designations (CPCU, CIC, CRM, ARM), wholesale/E&S or Lloyd's placement, captives and loss-sensitive programs, multinational accounts, and an active or previously held producer license are all bonuses rather than gates.
Logistics
Fully remote and largely asynchronous, with onboarding office hours and periodic calibration sessions you are expected to attend. Minimum 20 hours per week, with 40+ preferred; pay has been observed around $800 per task, structured around delivered work products rather than tracked hours. Applications are reviewed on a rolling basis and the role starts immediately.
