The work

You will analyze Toast POS workflows such as order entry, payment processing, reporting, menu handling, and transaction flows. Typical tasks include writing step-by-step guides, documenting realistic restaurant scenarios, annotating operational data, troubleshooting common pain points, and reviewing system behavior for accuracy and usability.

What the platform screens for

The screening is likely to test whether you can describe specific Toast workflows from direct experience, distinguish how POS needs vary across quick service, casual, and fine dining environments, and explain operational decisions clearly. Expect follow-up questions about edge cases, configuration choices, payment exceptions, reporting discrepancies, and how you would evaluate an AI-generated answer about restaurant operations. No prior AI experience is required.

Working arrangements

This is a remote contractor role. The listing does not state typical weekly hours or confirm that all work is asynchronous, and collaborative sessions may require some scheduled availability. Current hospitality employment with daily Toast POS use is preferred, while experience training or supporting colleagues on restaurant technology is a plus.

Pay band: $28–92/hr