What the work involves

You are teaching a language model what a competent enterprise CSM actually puts in front of a customer's executive sponsor. In practice that means three overlapping tasks: writing reference decks yourself from a prompt or an account scenario, evaluating model-generated decks against a rubric, and rewriting weak outputs into something you would genuinely present. Typical subject matter mirrors the renewal cycle — quarterly business review decks, renewal business cases with quantified value, adoption and value-realization exhibits, executive sponsor updates, and success plan presentations.

The judgment being captured is not visual polish. It is whether the deck tells the right story to the right audience: whether the value narrative is defensible, whether the adoption metrics chosen are the ones a CFO would actually care about, whether a risk is surfaced or buried, whether the ask on the final slide is clear. You will often be asked to explain why an output is weak in writing, not just flag it — that reasoning is frequently more valuable to the lab than the corrected deck itself.

What the platform screens for

  • Verifiable enterprise CSM history — named segment, ARR band, account count, cadence of the reviews you ran, and who sat in the room.
  • Ownership of executive reviews, not attendance. Screeners probe for the parts you built: the value model, the exec narrative, the renewal case.
  • Slide craft under questioning — how you structure an argument across slides, how you handle a metric that moved the wrong way, what you cut when you get twenty minutes instead of forty.
  • Evaluation discipline — can you apply a rubric consistently and separate "stylistically not how I'd do it" from "factually or strategically wrong."

Logistics

Fully remote and asynchronous; tasks are claimed from a queue rather than scheduled. Commitment is flexible at 5–20 hours per week, with more available to contributors who rate well on early batches. The screen includes an AI voice interview, so expect spoken follow-ups that drill into specifics you mentioned seconds earlier. Pay is observed at $70/hour and is not guaranteed — rates and volume vary by project phase.