The work

You will call and interact with a conversational AI customer experience agent using provided prompts and scenarios. After each conversation, you will assess the agent's accuracy, tone, clarity, behaviour, and naturalness in Colombian Spanish, then document specific feedback about the conversation flow and user experience.

What the screening covers

The platform is looking for a native or fluent Colombian Spanish speaker who can distinguish natural regional usage from awkward, unclear, or inappropriate responses. Screening is likely to focus on concrete language judgments, the ability to explain why a response succeeds or fails, and the usefulness of your written QA notes. No domain expertise is required, and a generalist customer perspective is specifically welcomed.

Practical details

The engagement lasts 2 weeks and requires 1-2 hours per day, with an immediate start. The work involves phone calls with good audio quality and written feedback; the listing does not specify fixed working hours, whether sessions are fully asynchronous, or a location requirement.

Pay band: $10/hr